Hire us today and get the cheapest carpet cleaning prices in Wandsworth and anywhere around SW8.
 Carpet Cleaning
price from
| £55 |
 Upholstery Cleaning
price from
| £55 |
 End Of Tenancy Cleaning
price from
| £95 |
 Domestic Cleaning
price from
| £13.50 |
 House Cleaning
price from
| £13.50 |
 Office Cleaning
price from
| £13.50 |
*Price excluding VAT
*Minimum charge apply
These Terms and Conditions set out the basis on which Carpet Cleaning Wandsworth provides carpet cleaning and related services to residential and commercial customers. By booking a service, you agree to be bound by these Terms and Conditions. Please read them carefully before placing a booking.
In these Terms and Conditions the following expressions shall have the meanings set out below.
Customer means the person, firm or company who books or receives the services.
Company means Carpet Cleaning Wandsworth, the provider of the services.
Services means carpet, rug, upholstery or other cleaning and treatments provided by the Company, together with any related or ancillary services.
Premises means the property or location where the Services are to be carried out.
Technician means any employee, contractor or representative engaged by the Company to perform the Services.
The Company provides professional carpet cleaning and related services in the local service area. The exact scope of the Services for each booking will be as described in the booking confirmation, quotation or agreed written description provided to the Customer.
The Company reserves the right to refuse to provide Services where the Premises are considered unsafe, inaccessible, or unsuitable for the work, or where carrying out the Services would put the Technician, Customer or property at unreasonable risk.
3.1 Bookings may be made by the Customer through the Companys accepted booking channels. By providing details for a booking, the Customer confirms that they are authorised to arrange the Services at the Premises and to enter into this agreement.
3.2 At the time of booking, the Customer should provide accurate information regarding the Premises, the type and condition of carpets and furnishings, access restrictions, parking availability and any relevant circumstances which may affect the delivery or duration of the Services.
3.3 The Company may issue a quotation based on the information supplied. Quotations are an estimate of price and scope only. The final price may change if the information provided at the time of booking is incomplete or inaccurate, or if additional work is requested or required on site.
3.4 A booking is only confirmed once the Company has accepted the booking and, where required, received any deposit or prepayment from the Customer. The Company may decline a booking at its discretion.
4.1 The Customer is responsible for ensuring that the Technician has safe and timely access to the Premises at the agreed start time and for the duration of the appointment.
4.2 The Customer must provide adequate lighting, electricity and running water at the Premises so that the Services can be carried out properly.
4.3 The Customer is responsible for securing any necessary visitor parking or permits and for covering any parking costs or congestion or similar charges incurred in the course of providing the Services. Such costs may be added to the final invoice.
4.4 The Customer must remove fragile, valuable or breakable items from the areas to be cleaned and should move small items of furniture where reasonably possible. The Company does not move heavy, fragile, or valuable items such as pianos, aquariums, large cabinets, or items fixed to the walls or floors.
4.5 The Customer must inform the Technician of any existing damage, stains, wear, colour fading, or known issues with the carpets, rugs, upholstery or flooring, as well as any known issues with water or electricity supply, prior repairs or treatments, or any health and safety risks.
5.1 All prices are stated in pounds sterling and are exclusive of any applicable taxes unless clearly stated otherwise.
5.2 The Company may require full or partial payment in advance, or a deposit, as a condition of confirming the booking. Any such requirement will be communicated at the time of booking.
5.3 Unless otherwise agreed, payment of any balance is due immediately on completion of the Services at the Premises. For commercial or account Customers, alternative payment terms may be agreed in writing.
5.4 Accepted payment methods will be notified by the Company and may include card payments, bank transfers or other recognised means. Cash or cheques may be accepted only where clearly agreed in advance.
5.5 If the Customer fails to pay any amount due, the Company reserves the right to charge interest on overdue sums at the statutory rate, together with reasonable costs of collection, and may suspend or cancel any future Services until full payment is received.
6.1 The Customer may cancel or reschedule a booking by giving the Company reasonable notice. The minimum notice period and any applicable charges will be communicated at the time of booking or in the booking confirmation.
6.2 Where the Customer cancels or requests to reschedule a confirmed booking with less than the agreed minimum notice, the Company reserves the right to charge a late cancellation or rescheduling fee. This may be a fixed fee or a percentage of the quoted price.
6.3 If the Technician is unable to gain access to the Premises, if access is significantly delayed, or if the Customer is absent and unreachable at the time of the appointment, the booking may be treated as a late cancellation and the relevant fee may apply.
6.4 The Company will use reasonable endeavours to attend bookings at the agreed time. However, all times are estimates and may be subject to change due to traffic, prior jobs, weather conditions, or other circumstances beyond the Companys control. Where there is likely to be a significant delay the Company will attempt to notify the Customer and agree an alternative time or date if necessary.
6.5 If the Company must cancel or significantly reschedule a booking due to unforeseen circumstances, any deposit or prepayment already received for that booking will be applied to the rescheduled appointment or, if no suitable alternative is agreed, refunded to the Customer.
7.1 The Company will perform the Services with reasonable care and skill, using appropriate cleaning methods and products for the type and condition of the carpets and fabrics as assessed by the Technician.
7.2 The Customer acknowledges that outcomes such as stain removal, odour reduction, and overall appearance depend on factors including fibre type, age, previous cleaning or treatments, extent of soiling, and the nature and age of stains. The Company does not guarantee complete removal of all stains, marks or odours.
7.3 Pre-existing damage, shrinkage risk, colour instability, weakened fibres or pre-treated areas may limit what can be safely achieved. The Technician may decline to carry out certain treatments where there is a significant risk of damage.
7.4 Drying times will vary depending on ventilation, temperature, humidity and the thickness and composition of the carpets and underlay. The Customer is responsible for ensuring adequate ventilation and for following any advice given by the Technician regarding drying and re-use of cleaned areas.
8.1 The Customer should inspect the completed work as soon as reasonably practicable after the Services have been performed.
8.2 Any concerns or complaints regarding the Services must be reported to the Company as soon as possible and in any event within a reasonable time after completion, so that the Company has an opportunity to investigate and, where appropriate, to rectify the issue.
8.3 Where the Company finds that a complaint is justified, the Company may at its discretion offer to re-clean the affected areas, provide a partial refund or make another appropriate adjustment. This shall be the Customers sole and exclusive remedy in respect of the issue complained of.
9.1 Nothing in these Terms and Conditions shall exclude or limit the Companys liability for death or personal injury caused by its negligence, for fraud or fraudulent misrepresentation, or for any other matter where it would be unlawful to exclude or limit liability.
9.2 Subject to the above, the Companys total liability to the Customer in respect of any loss or damage arising out of or in connection with the Services, whether in contract, tort including negligence, breach of statutory duty or otherwise, shall not exceed the total price paid or payable for the specific booking giving rise to the claim.
9.3 The Company shall not be liable for indirect or consequential loss, loss of profit, loss of business, loss of opportunity, loss of goodwill, or any loss that was not reasonably foreseeable at the time of entering into the agreement for Services.
9.4 The Company shall not be liable for any pre-existing damage, for wear and tear, for deterioration that arises as a result of cleaning revealing pre-existing issues, or for damage resulting from the Customers failure to inform the Company of known risks or issues with the carpets, furnishings or Premises.
9.5 The Customer is responsible for ensuring that any stains or spillages are not treated with inappropriate products before the Technician attends, as this may set the stain or cause damage. The Company accepts no liability for damage resulting from the Customers prior attempts to clean or treat areas.
10.1 The Company will carry out the Services in accordance with applicable health and safety requirements and will take reasonable care to protect the Premises during the cleaning process.
10.2 The Customer must ensure that all children, pets and vulnerable persons are kept away from equipment, chemicals and work areas during and immediately after the Services, as advised by the Technician.
10.3 The Company uses professional cleaning products and equipment suitable for their intended use. Safety data and instructions are followed by Technicians. Customers should follow any aftercare instructions given, including keeping areas ventilated and avoiding contact with damp carpets until safe to do so.
10.4 Waste generated in the course of providing the Services, such as used water, filters or packaging, will be handled and disposed of in accordance with relevant waste management and environmental regulations. Where waste must be removed from the Premises by the Company, it will be done so lawfully and with due regard to environmental protection.
10.5 The Customer is responsible for the proper disposal of any household or commercial waste not generated directly by the Companys work. The Company is not obliged to remove general household rubbish, furniture or other items that are unrelated to the cleaning Services.
The Company maintains appropriate public liability and, where applicable, employer liability insurance for the provision of cleaning services. Details of insurance cover can be made available upon reasonable request. The Customer is advised to maintain suitable home or commercial insurance for their own protection.
12.1 The Company collects and processes personal data necessary to manage bookings, provide Services, take payment and respond to enquiries or complaints.
12.2 Personal data will be processed in accordance with applicable data protection laws and used only for legitimate business purposes connected with the provision of Services, administration and legal compliance.
12.3 The Company will take reasonable steps to protect personal data from unauthorised access, loss or misuse and will retain such data only for as long as reasonably necessary for the stated purposes or as required by law.
The Company shall not be liable for any delay or failure to perform its obligations where such delay or failure results from circumstances beyond its reasonable control, including but not limited to extreme weather, flooding, fire, strikes, lockouts, transport disruption, power failures, equipment breakdown, or acts of government. In such cases, the Company may reschedule or cancel affected bookings without liability, other than to refund any payments made for Services not provided.
The Company may update or amend these Terms and Conditions from time to time to reflect changes in law, business practices or services offered. The version in force at the time of the Customers booking will apply to that booking. Customers are advised to review the Terms and Conditions periodically.
These Terms and Conditions and any dispute or claim arising out of or in connection with them or the Services shall be governed by and construed in accordance with the laws of England and Wales.
The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms and Conditions or the provision of the Services.
16.1 If any provision of these Terms and Conditions is held by a court or competent authority to be invalid, unlawful or unenforceable, that provision shall be treated as deleted, but this shall not affect the validity and enforceability of the remaining provisions.
16.2 No failure or delay by the Company to exercise any right or remedy under these Terms and Conditions shall constitute a waiver of that right or remedy, nor shall it prevent or restrict its further exercise.
16.3 The Customer may not assign or transfer any of their rights or obligations under these Terms and Conditions without the prior written consent of the Company. The Company may assign or subcontract any of its rights or obligations at any time, provided that such assignment or subcontracting does not reduce the level of service or protection afforded to the Customer.
16.4 These Terms and Conditions, together with any written quotation or booking confirmation, constitute the entire agreement between the Customer and the Company in relation to the provision of the Services and supersede any prior discussions, communications or understandings.
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