Hire us today and get the cheapest carpet cleaning prices in Wandsworth and anywhere around SW8.
 Carpet Cleaning
price from
| £55 |
 Upholstery Cleaning
price from
| £55 |
 End Of Tenancy Cleaning
price from
| £95 |
 Domestic Cleaning
price from
| £13.50 |
 House Cleaning
price from
| £13.50 |
 Office Cleaning
price from
| £13.50 |
*Price excluding VAT
*Minimum charge apply
This Privacy Policy explains how Carpet Cleaning Wandsworth collects, uses, stores, and protects personal data relating to our customers and prospective customers. It also explains your rights under the UK General Data Protection Regulation and related data protection laws. This policy applies to all Carpet Cleaning Wandsworth customers and prospective customers within the Wandsworth area and surrounding localities that we serve.
Carpet Cleaning Wandsworth is a carpet and upholstery cleaning service operating in the Wandsworth area. For the purposes of data protection law, we act as the data controller for the personal data we collect and process in connection with providing our services.
We only collect personal data that is relevant for delivering our services, managing our business operations, and complying with legal requirements. The types of personal data we may collect include:
Identity and contact details such as name, address, service address, and general location information related to the property where services are provided.
Contact details such as billing address if different from the service address.
Service-related information such as details about the property areas to be cleaned, previous service history with us, booking dates and times, and any notes you provide about access or special requirements.
Payment and billing information such as the amount charged, payment method type, and invoice details. We do not store full card details when payments are processed through secure payment providers.
Communication data such as records of enquiries, booking confirmations, and any feedback or complaints you send us.
Technical and usage data such as basic information about how you contact us, for example when you visit our website or respond to our online forms, and general technical data provided by your browser or device as part of that interaction.
We collect personal data from you in the following ways:
When you contact us to request a quote, make a booking, or ask a question.
When you engage us to provide carpet cleaning or related services.
When you interact with our website or online booking tools.
When you respond to our marketing messages, surveys, or review requests.
We may also receive limited information about you from third parties, such as online directories or booking platforms that you use to contact us. In such cases, we only use the information they provide for the purposes described in this policy.
We process your personal data under one or more of the following lawful bases:
Performance of a contract: We process your data when this is necessary to provide our cleaning services, manage bookings, and perform our obligations under our agreement with you.
Legitimate interests: We process certain data for our legitimate business interests, such as improving our services, handling customer queries, maintaining records, and promoting our services to existing or previous customers, provided these interests are not overridden by your rights.
Legal obligation: We may process your data to meet legal or regulatory requirements, for example in relation to tax, accounting, or responding to lawful requests from authorities.
Consent: In some situations, we may rely on your consent, for example for certain types of direct marketing where consent is required. You can withdraw your consent at any time.
We use the personal data we collect for the following purposes:
To provide carpet cleaning and related services, including arranging appointments, accessing your property as agreed, and carrying out the work you have requested.
To prepare and send quotes, invoices, and receipts for services provided.
To manage our relationship with you, including handling enquiries, rescheduling appointments, dealing with complaints, and providing customer support.
To manage our business operations, including record keeping, accounting, auditing, and internal reporting.
To contact you with important information about your bookings, such as changes, reminders, or follow-up information.
To send limited marketing communications about our services to existing or previous customers where permitted by law, and to measure the effectiveness of those communications.
To protect our rights, property, and safety, and to prevent or detect fraud or misuse of our services.
We keep your personal data only for as long as it is reasonably necessary for the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.
We generally retain customer and booking information for a period that allows us to respond to queries, manage repeat bookings, and maintain accurate financial records. After the relevant retention period has expired, we will either delete or anonymise your personal data unless we need to keep it longer to comply with a legal obligation or to protect our legal rights.
We do not sell your personal data to third parties. However, we may share your data with trusted service providers who act as data processors on our behalf. These processors only process your data under our instructions and must implement appropriate security measures.
Types of processors and third parties we may use include:
Payment processing services for handling card and electronic payments.
Accountancy and bookkeeping services for managing our financial records.
IT and cloud service providers that support our business systems, data storage, and communications.
Customer management or booking systems that help us organise schedules and service history.
Professional advisers, such as accountants or legal advisers, where necessary for our legitimate interests and legal obligations.
We may also disclose personal data if required to do so by law, for example in response to a court order or a lawful request from public authorities.
Where our service providers or systems are located outside the United Kingdom or European Economic Area, we take steps to ensure that your personal data is protected with appropriate safeguards in place, such as standard contractual clauses or equivalent measures required by data protection law.
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or damage. These measures include limiting access to personal data to personnel and service providers who need it for legitimate business purposes and are subject to confidentiality obligations.
Under data protection law, you have a number of rights in relation to your personal data. Subject to certain conditions and exemptions, you have the right to:
Access your personal data and receive a copy of the information we hold about you.
Request correction of any inaccurate or incomplete personal data we hold about you.
Request erasure of your personal data, where there is no lawful reason for us to continue processing it.
Object to processing of your personal data where we are relying on legitimate interests, including any direct marketing activity.
Request restriction of processing of your personal data in certain circumstances.
Request the transfer of your personal data to you or to another service provider in a commonly used format where technically feasible.
Withdraw consent at any time where we rely on your consent to process your personal data. Withdrawal of consent will not affect the lawfulness of processing carried out before you withdraw your consent.
To exercise any of your rights, you can contact us using the contact details provided on our website or through the methods you normally use to communicate with us. We may need to verify your identity before responding to your request.
We may send you information about our carpet cleaning and related services that we believe may be of interest to you, particularly if you are an existing or previous customer. You can opt out of receiving marketing communications at any time by following the instructions in the message you receive or by contacting us directly. Opting out of marketing will not affect service-related communications such as booking confirmations or important information about services you have requested.
This Privacy Policy applies to all Carpet Cleaning Wandsworth customers and prospective customers in the Wandsworth area and any nearby locations where we provide services. It covers all personal data that we collect and process in connection with enquiries, bookings, and the provision of our services.
We may update this policy from time to time to reflect changes in our practices, legal requirements, or the services we provide. Any changes will be effective when published on our website or otherwise made available to you. We encourage you to review this policy periodically to stay informed about how we protect your personal data.
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